“Hi Kevin,

I thought I’d give you an update on my grandson Thomas. We came to see you last August. Thomas was to start his high school in the September and was really lacking in confidence. I was really worried he wouldn’t cope, but after seeing you he came away a different boy. He started his new school and after a few upsets to start with he’s never looked back. We’ve had two fantastic parents evenings, every teacher has told us what a good, pleasant, confident hard worker he is. We owe this to you Kevin, without your help I don’t know how things would have been. Can’t thank you enough. All good wishes for the future.”

Liz Heggs, Grandmother of Thomas, Age 11